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Chat support between agency owner and their client

Ritvik Shandilya

Contact Us page for whitelabel website

It would be great to have the ability to define custom variables when executing campaigns for more complex voice assistants that require more information on customer.

Custom Variables For Campaign Execution

Hamza Jalal

Dark mode option for entire site would be amazing:)

Dark Mode!

Josh Pocock

Is it possible to get an additional item for dashboard please? Average Call Time. Graph of Call Success. Many thanks

New Item for Dahboard

Iain Munro

Inbound calls export to leads list

Now that Relevance AI also has Voice Agents, it would be nice to integrate this into the Platform.

Integration with Relevance Ai

Can you add a new timezone called America / Edmonton - should be GMT -7 Hours

New Timezone

Each call gets categorized by user created Topics, allowing the calls to be reviewed more efficiently. Topics I’d create for example would be Issues &amp; Complaints, Possible Lead, Transferred Calls, General Q&amp;A, etc. a widget on the dashboard would be cool to represent these calls/topics (great for analytics), as well as the ability to filter the Transcripts by selected Topics.

Conversational Topics

Diogo Silva Sena

would be very useful i think, if clients can import leads into the leads list via csv file.

Leads List

Hasan Ünsal

We already crush voice automation, but without chatbots the stack is only half-built. Add direct n8n integration so we can design, launch, and track voice and chat from one dashboard—no middleware, no work-arounds.<ul><li>Why it matters• One control center for all conversations• Faster go-live and fewer moving parts• Keeps us ahead of rivals that already blend chat + voice</li></ul>

Planned

Native n8n Chatbot Integration — Complete the Platform

david gutierrez

Is it possible to include user levels - such as read, edit etc. When adding in a user that all I would need them to do is run a manual workflow, they should not be able to create new workflow or have access to things like templates, agents etc

User Levels

Is this on the roadmap. I see you already have hubspot. Alot of my clients use gohighlevel

gohighlevel integration in the automation lab

Bradley Fernando

Can we get recordings name with the mobile numbers - by default ?

Can we get recordings name with the mobile numbers - by default ?

GoodLuck

While setting up an agency account, give agency owners to select the primary language of the whitelabel website that they are going to configure

Completed

Multi language support

Give agency owners to charge clients with stripe. Billing options shall be a combination or isolated options with the following choices:<ol><li>Monthly Billing</li><li>Onboarding Cost</li><li>Billing per minute on top of vapi cost</li></ol>

Setup Client Billing

Allow users to also add google calendar to their dashboard. This feature should also allow the agency owners to add the google calendar for their clients.Update: <img data-width="100%" data-align="left" data-featurebase-content-key="67bdec8dae4550a45f5418a0/post/67c1e251b37117a510e4df30/0196615c-aae5-7392-a9fa-9a73ed1bf980/b64u-aW1hZ2UucG5n.png" src="https://67bdec8dae4550a45f5418a0.featurebase-attachments.com/c/post/67c1e251b37117a510e4df30/0196615c-aae5-7392-a9fa-9a73ed1bf980/b64u-aW1hZ2UucG5n.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260202T110000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260202%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=7acf9bf056cb24916690d85c4aea7b0a62a101ea5001198c4a8f9866d23dd8b1" data-featurebase-content-filename="image.png">

Google calendar integration

Outbound calling campaigns on client portals

Landing Page Builder

Disabling dashboard, call log elements such as ai assistants

Can I use my own SIP trunk and dids provider? how will that affect on pricing?

Use my own SIP trunk and phone numbers

Mauricio Coronel

Voicerr

Main Roadmap