Backlog
20Under consideration
Chat support between agency owner and their client
Contact Us page for whitelabel website
Custom Variables For Campaign Execution
It would be great to have the ability to define custom variables when executing campaigns for more complex voice assistants that require more information on customer.
Dark Mode!
Dark mode option for entire site would be amazing:)
LiveKit White-Labeling
Would be great to ba able to white-label LiveKit voice agents. Would it be possible?
New Item for Dahboard
Is it possible to get an additional item for dashboard please? Average Call Time. Graph of Call Success. Many thanks
Integration with Relevance Ai
Now that Relevance AI also has Voice Agents, it would be nice to integrate this into the Platform.
New Timezone
Can you add a new timezone called America / Edmonton - should be GMT -7 Hours
Inbound calls export to leads list
Conversational Topics
Each call gets categorized by user created Topics, allowing the calls to be reviewed more efficiently. Topics I’d create for example would be Issues & Complaints, Possible Lead, Transferred Calls, General Q&A, etc. a widget on the dashboard would be cool to represent these calls/topics (great for analytics), as well as the ability to filter the Transcripts by selected Topics.
Next up
2Committed and queued
Native n8n Chatbot Integration — Complete the Platform
We already crush voice automation, but without chatbots the stack is only half-built. Add direct n8n integration so we can design, launch, and track voice and chat from one dashboard—no middleware, no work-arounds. Why it matters • One control center for all conversations • Faster go-live and fewer moving parts • Keeps us ahead of rivals that already blend chat + voice
User Levels
Is it possible to include user levels - such as read, edit etc. When adding in a user that all I would need them to do is run a manual workflow, they should not be able to create new workflow or have access to things like templates, agents etc
In Progress
2Actively being built
gohighlevel integration in the automation lab
Is this on the roadmap. I see you already have hubspot. Alot of my clients use gohighlevel
Can we get recordings name with the mobile numbers - by default ?
Can we get recordings name with the mobile numbers - by default ?
Done
20Recently shipped
Multi language support
While setting up an agency account, give agency owners to select the primary language of the whitelabel website that they are going to configure
Setup Client Billing
Give agency owners to charge clients with stripe. Billing options shall be a combination or isolated options with the following choices: Monthly Billing Onboarding Cost Billing per minute on top of vapi cost
Google calendar integration
Allow users to also add google calendar to their dashboard. This feature should also allow the agency owners to add the google calendar for their clients. Update:
Outbound calling campaigns on client portals
Thought process in progress
Landing Page Builder
Disabling dashboard, call log elements such as ai assistants
Use my own SIP trunk and phone numbers
Can I use my own SIP trunk and dids provider? how will that affect on pricing?